Gift cards are good for 1 year after the date of purchase.

1. HOW DO I CANCEL THE PURCHASE OF A GIFT or EGIFT CARD?
Contact us atinfo@livdesignpartners.com.

2. WHEN IS MY CREDIT CARD CHARGED FOR MY PURCHASE?
Your credit card is charged at the time of purchase.

3. WHEN IS THE GIFT CARD SENT TO THE RECIPIENT?
The gift card will be personalized and mailed with in 3-5 business days from the date of purchase.

4. WHEN IS THE E-GIFT CARD SENT TO THE RECIPIENT?
The eGift Card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase.

5. DO I NEED A SPECIAL PRINTER? DO I NEED TO PRINT COLOR?
Most standard office and household printers are equipped to print eGift Cards, and you do not need to print in color. Some printers produce great results, and older printers sometimes don't print certain images well, but the most important thing is that the Card Number is clear. If it is not, you may need to install a new ink cartridge.

6. WHEN DOES THE EGIFT CARD EXPIRE?
There is a year expiration date on your eGift Card. We recommend that you redeem it soon after you receive it, so you don't forget.

7. HOW DO I KNOW EGIFT CARD WAS DELIVERED?
You will receive an email message confirming delivery, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact info@livdesignpartners.com with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their eGift Card.

8. WHAT IF I LOSE MY GIFT/E-GIFT CARD?
Your eGift Card has cash value and should be safeguarded as such. If you lose your printed eGift Card, contact info@livdesignpartners.com